Nicolette Mtisi
Open to Opportunities

Nicolette Mtisi.

Data Analyst · Data Scientist

From Power BI dashboards to machine learning models, I turn raw data into insights that drive real decisions.

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Years Experience
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Who I Am

I am a Data Analyst and Data Scientist with hands-on experience in SQL, business intelligence, data engineering, and machine learning. Currently completing my MS in Data Analytics and Visualization at Yeshiva University's Katz School of Science and Health, I specialize in turning complex data into clear decisions through predictive modeling, interactive dashboards, and data storytelling. I have worked across insurtech, energy, and academia, delivering insights that drive measurable outcomes.

Experience and Education

Work Experience

Internship Jan 2026 to May 2026

Data and Operations Analyst Intern

SnapRefund

Philadelphia, PA · Remote

  • Cut manual payment processing time by 20% for carriers and TPAs by streamlining billing workflows, based on SQL and Excel analysis of 1,000+ monthly insurance transactions across ClaimsSnap and AgentSnap
  • Identified operational bottlenecks in insurance agency workflows and reported transaction metrics to leadership to support data-driven decisions
  • Wrote SEO-optimized industry articles published on SnapRefund's website and shared on LinkedIn, increasing organic discovery of the platform and contributing to a 15% increase in platform adoption
SQLExcelData AnalysisSEO
Part-time Oct 2025 to Present

Graduate Assistant

Katz School of Science and Health

New York, NY

  • Analyzed engagement metrics across platforms for 10,000+ followers using Vista Social analytics, optimizing content strategy to increase reach by 20%
  • Built Power BI reports for the communications team summarizing content and campaign results to guide content planning
  • Researched and compiled schools in Excel to expand the recruitment outreach database, supporting master's, MBA and undergraduate recruitment, including domestic students
  • Conducted qualitative research, synthesizing student interviews into 15+ narratives that drove targeted engagement
Power BIExcelAnalyticsCommunications
Part-time Jan 2024 to Dec 2024

Data Analyst

VEETNIC Enterprises

Hwange, Zimbabwe

  • Conducted market basket analysis, identifying product combinations for 30,000+ monthly transactions, increasing sales by 8%
  • Maintained sales databases, streamlining data entry for 30,000 monthly transactions, reducing errors by 15%
  • Created sales and inventory reports using Power BI and Excel, improving decision-making speed by 20%
Market Basket AnalysisInventory AnalysisPower BIExcel
Self-employed Aug 2021 to Dec 2024

Founder | Sales & Customer Analytics

Nicole's Treats

Harare, Zimbabwe

  • Analyzed sales and customer data using Python and Excel, optimizing pricing strategies for 50+ products and increasing revenue by 12%
  • Designed Tableau visualizations for 500+ monthly transactions, boosting product development efficiency by 25%
  • Leveraged data insights to acquire 300 new customers and increase engagement by 20%
PythonTableauExcelData Analysis
Internship Aug 2022 to Aug 2023

Data Science Intern

Zimbabwe Power Company (ZPC)

Hwange, Zimbabwe

  • Cleaned and structured 10,000+ records, boosting reporting accuracy by 25%
  • Developed dashboards in Excel and Tableau for 5 operational units
  • Delivered insights that reduced fuel waste by 10%, saving $70,000 annually
PythonTableauExcelData Cleaning

Education

YU

MS, Data Analytics and Visualization

Yeshiva University, Katz School

Jan 2025 to Dec 2026

PythonSQLMachine LearningNLPData Visualization
UZ

BSc (Hons) in Data Science and Informatics

University of Zimbabwe

Graduated Aug 2024

StatisticsData ModelingPythonResearch

Featured Projects

Insurance Profitability Explorer Power BI dashboard
BUSINESS INTELLIGENCE

Insurance Profitability Explorer

Interactive Power BI dashboard analyzing profitability across products, underwriter performance, and sales channels using simulated insurance data built for strategic decision making.

2025 · Personal Project

Power BIDAXData ModelingBusiness Intelligence
Adventure Works Power BI sales dashboard
BUSINESS INTELLIGENCE

Power BI Sales Dashboard, Adventure Works

End-to-end sales performance dashboard transforming raw transactional data into interactive executive-level visuals and KPI tracking for Adventure Works.

2024 · Personal Project

Power BIDAXExcelData Modeling
Regional payment analysis chart from the healthcare claims pipeline
DATA ENGINEERING

Healthcare Claims Analytics Pipeline

dbt pipeline that turns raw, messy Medicare-style claims data into a star schema with 17 automated data quality tests and a dashboard-ready output for regional payment analysis.

2026 · Personal Project

dbtDuckDBSQLData ModelingData Quality
Tableau dashboard of U.S. flight delays and cancellations
BUSINESS INTELLIGENCE

USA Flight Delay and Cancellation Analysis

End-to-end analysis of real-world airline data identifying delay and cancellation patterns using Python and SQL, visualized in Tableau for actionable travel insights.

2025 · Personal Project

PythonSQLTableauData Cleaning
Entity-relationship diagram of the chronic disease database
DATA ENGINEERING

Chronic Disease Analytics System

Transformed OLTP health records into a full OLAP data warehouse using PostgreSQL and ETL pipelines to surface actionable chronic disease insights for urban health management.

2024 · Personal Project

PostgreSQLETLData WarehousingSQL
Income distribution chart from the household financial vulnerability capstone
MACHINE LEARNING

Data Science Portfolio: 11 ML Projects

Eleven end-to-end projects, from data cleaning and regression to random forests, XGBoost, and neural networks. Capstone: predicting household financial vulnerability from BLS survey data (PR-AUC 0.95, spending R² 0.97).

2025 · Graduate Coursework (Team Projects)

PythonScikit-learnXGBoostTensorFlowClustering
Predictive maintenance concept diagram
MACHINE LEARNING

Predictive Maintenance for Machinery

Machine learning model predicting equipment failures from sensor data comparing six algorithms and a stacking ensemble (98.5% accuracy, 88% failure precision) to reduce downtime and maintenance costs.

2024 · Personal Project

PythonScikit-learnPredictive ModelingML
Confusion matrix for the airline tweet sentiment classifier
NLP AND AI

Airline Tweet Sentiment Analysis: NLTK to DistilBERT

Classified airline customer tweets as positive, neutral, or negative, first with NLTK, TF-IDF, and Logistic Regression (80% accuracy), then by fine-tuning DistilBERT and deploying it as a live Gradio demo on Hugging Face.

2024 to 2025 · Personal Project

NLPNLTKDistilBERTHugging FacePython

Skills and Technologies

LANGUAGES
PythonSQLRPostgreSQL
DATA TOOLS
Power BITableauExcelDAXLooker Studio
MACHINE LEARNING
Scikit-learnXGBoostStatsmodelsPandasNumPyMatplotlibSeaborn
NLP AND AI
DistilBERTHugging FaceGradioLLMsRAGOpenAI
DATA ENGINEERING
dbtDuckDBETLData WarehousingData ModelingOLAP
BUSINESS INTELLIGENCE
DashboardsCustomer InsightsKPI ReportingBI Strategy

Let's Work Together

I am actively seeking data analytics, data science, and business intelligence roles. If you have a project or opportunity that could use my skills, I would love to connect.

GITHUB nic-stack
LOCATION New York, NY

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